Billing, Subscription, Cancellation & Refund Policy

Last Updated: March 2026

1. Plans

CryptoGrind offers free and paid Subscription plans. Details and pricing are displayed on the Platform.

2. Pricing

All prices are in USD unless stated otherwise. We will give at least 30 days' notice before a price increase affects your next renewal.

3. Payment

Payments are processed by our third-party provider(s). Accepted methods are shown at checkout. If paying in cryptocurrency, exchange rate and network fee risks are yours.

4. Taxes

Prices exclude applicable taxes unless stated otherwise. You are responsible for any applicable taxes.

5. Trials

If offered, trial duration and terms are stated at enrollment. Trials convert to paid Subscriptions unless cancelled before expiry. One trial per user per plan.

6. Cancellation

Cancel at any time via account settings or by contacting [email protected]. Cancellation takes effect at the end of the current billing period. You keep access until then.

7. Downgrades

Downgrades take effect at the end of the current paid period.

8. Refunds

8.1. Subscription fees are generally non-refundable except as required by applicable law.

8.2. We may consider a refund at our discretion if:

• (a) you experienced a prolonged service outage during a significant portion of your billing period; or
• (b) you were charged in error.

8.3. To request a refund, contact [email protected] with your account email, billing period, and reason.

8.4. EU/EEA consumers. You have the right to withdraw within 14 days of purchase. By accessing the Platform during this period, you acknowledge that you may lose this right once the service has been fully provided, in accordance with applicable law. We will request your acknowledgment at checkout.

9. Non-Payment

If payment fails and is not resolved within a reasonable period after notice, we may suspend paid features or downgrade your account.

10. Changes

We may update this policy. Material changes are communicated with at least 30 days' notice.